Assessing your application

  • Once all of your documents have been submitted, your application will be allocated to a member of staff.
  • The member of staff will then complete the financial assessment based on the evidence you provide. We will check your income against the eligibility criteria for the specific scheme.
  • We may need to contact you during this process to clarify any issues or ask for further information.
  • Ensuring your documents are referenced and in order does make it easier for the officer to assess.
  • Once the officer has assessed your application, it will be sent to the manager to be verified.
  • If the manager agrees with the assessment, then it will be forward to the landlord for consideration.
  • The landlord must approve your application before you are formally offered the property.
  • We will send you a link to a satisfaction questionnaire as receiving feedback on the process is very important to us.
  • Once the landlord accepts the application for the property, we will close your account on Tai Teg and delete all documents.
  • Your main point of contact from now on will be your landlord.